Alarm Monitoring
Simply detecting intrusion is not enough. Help must
be summoned without delay. A monitored alarm - connected
to a 24 hour monitoring service is the answer.
Traditional bell-only alarms may alert staff, but
outside business hours they offer little protection.
Police forces will not respond to a ringing bell unless
there is evidence of an offence in progress.
Consequently insurers insist on monitored alarms.
These provide 24 hour, 365 day monitoring by skilled
operators in a remote center, confirming alarms with
sequential, audio or visual verification, and ensures
police, keyholders or service engineers can be alerted
in seconds. False activations are filtered out, avoiding
the risk of losing police support.
For a small annual fee, most alarm systems can
monitored 24 hours a day, 7 days a week. When your
system is activated a message is sent to the Alarm
Receiving Center or "ARC". The ARC will call
the premises to see if you are OK or a mistake has been
with the alarm system, then if appropriate will call
your keyholders and or *police.
*If you require police response please phone for more
info, because of the extra standards and costs involved
due to new European Standards (EN50131) introduced in
2006.
Speech Dialer
This is the most basic form of Monitoring, if your
alarm is activated it will phone several home or mobile
phone numbers and alert them to the activation of your
alarm system.
Digital Communicator
A digital communicator is a device that connects your
alarm to the phone line and sends alarm messages to the
ARC. (some alarm panels have built in digital
communicators)
On the above Telephone line is not monitored so
if the phone line is cut or damaged then no signals can
be sent.
DualCom
DualCom plus is a totally integrated dual-signaling
device using both telephone and radio paths. This
combination ensures an alarm signal can be transmitted
despite deliberate or accidental failure of either path.
WHY CHOSE DUALCOM PLUS?
- Offers advanced protection for people and property
- Costs less to install and run on an annual basis
than any other dual-signaling device
- Transmits alarm signals end-to-end thus
eliminating the potential delays associated with
text messaging (SMS) as used by other similar
products
- Uses the low-traffic, high speed and secure
Vodafone Data Network (typically 3 seconds to ARC)
- Five-minute polling on telephone or radio path in
the vent of signal-path failure
- Conforms to ABI (Association of British Insurers)
requirements by indicating signal-path failure
locally
- Conforms to Police standards (ACPO & DD243)
and Inspectorate requirements
- Complies to Grade 4 for maximum insurance approval
- DualCom currently protects national supermarket
chains, high street pharmacies, jewellery chains as
well as other high risk independent stores, offices
etc.
Redcare and redcare
home monitoring
Redcare offers the most secure form of alarm
monitoring available. The service provides continuous
monitoring of a BT telephone line that links a
professionally installed alarm system on a customer’s
premises to an Alarm Receiving Center (ARC). The result
is continuous protection of our customers' property,
every second of the day, 365 days a year.
Unlike other alarm monitoring services, redcare both
alerts the Alarm Receiving Center when it detects a line
cut AND provides encryption to prevent the substitution
of equipment or "spoofing" (emulation) of line
conditions. This is why redcare is the most secure
system of its kind.
- redcare is a Secured By Design product and as such
has gained Police Preferred Specification status.
This was achieved after testing against and meeting
the highest grade (Grade 4) of European Standard
50131.
- No need for an extra telephone line (a Modem
Compatible Device may be required if fax and data
services are to be used on same line).
- Active, continuous 2-way monitoring – 24 hours a
day, every day of the year.
- High-speed alarm transmission summons help within
a matter of seconds.
- Alarm signals can be delivered to the ARC even
when the phone is in use.
- Encrypted signals which cannot be replicated.
- Instant detection if your phone line has been cut.
- Our duplicated network ensures the highest levels
of resilience.
- No additional call charges.
- No added reprogramming costs, which may be
necessary in areas affected by code changes.
Redcare gsm
Redcare gsm combines a secure redcare land line
connection with a GSM radio backup path. In the event of
a line cut it enables alarm systems to be monitored by
the radio path.
If the BT land line fails, the ARC will receive a
communication failure message. The GSM path will
continue to communicate with the alarm receiving center,
sending any subsequent alarms.
redcare gsm is capable of sending a confirmed
activation if either the primary land line or secondary
radio path is lost, regardless of which one is lost
first.
POLICE ATTENDANCE
For security systems there are three
levels of police intervention.
- LEVEL 1 Immediate
- LEVEL 2 Police response is desirable but
attendance may be delayed, e.g. due to resource
availability.
- LEVEL 3 No Police attendance, keyholder response
only.
Free Call: 0800 634 7557
Head Office Tel: 0845 123 2599
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Lincs Ltd 